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Posts tagged empathy
Empathy is a superpower

Today I found myself vulnerably reaching out to a professional for assistance for my son and felt that I was not understood or validated. It felt like crap. At first I was angry (and I had to struggle not to give this lady an earful). But then I got off the call, took a deep breath and stepped back.

I understood that is how some of my clients must feel when they think about dealing with a lawyer.

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