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Remote Expert Blog

The Remote Expert blog - online business, work from home and remote work tips and trends

When is a VA not a VA? When they are an OBM or SMM

I have been seeing a lot of different expressions in virtual assistant (VA) land of late. Most noticeably the terms Online Business Manager (OBM) and Social Media Manager (SMM).

Apart from a bunch of acronyms that are hard to remember, what does this mean?  Should you call yourself a VA or something else and what does it translate into in terms of the legal steps you need to take to set up and run your business.

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I've got 100 problems but my VA isn't one of them!

I deal with issues each and every day but my VA isn’t one of them. How do you re-create this magical experience between VA and Client? Below I share how to create the perfect VA agreement and achieve a fabulous and profitable working relationship.

Being a Virtual Assistant (VA) or hiring a VA are hot topics in the business mastermind and online groups I am part of at the moment. But, how do you do it?  

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Onsite employes v remote employees - a financial perspective

In the cloud economy, employers now have the option of having employees remotely based anywhere with a secure internet connection. But how does this compare to having staff onsite? Before settling down on the details of their employment contract, we dive into the financial considerations of choosing an onsite vs a remote situation for your staff.

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How to set up as a Virtual Assistant (VA)

By Emma Heuston, Founder and Principal Lawyer, The Remote Expert

I recently had a chat with a lady (let’s call her Viv the VA) who is getting all of her ducks in a row to be a Virtual Assistant (or VA in the online business world). We talked about a checklist of things she had to do before getting her business off the ground.

A whole tracksuit economy of work from home women has sprung up to create flexibility in their lives. VAs are joining that economy to access that flexibility but also support the tracksuit economy.

Because I am getting more and more VA enquiries I am going to share what I spoke about with Viv in the hope that it can help you, whether you want to hire a VA or be a VA.

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[Guest Blog] A day in the life of a criminal law VA.... and other FAQs

I googled VA and thought I CAN DO THIS!  The next day I was on the phone with Ingrid and started my training with her program at The VA Institute. Fast-forward 7 months, I took leave without pay from my full time job with Legal aid in July and jumped head first into starting my own business.

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Setting up your home office for success

Done the wrong way, working from home can be like turning a blender on without the lid fastened. Mess spread everywhere and a lot of mopping up and stress. However, if you are purposeful about working from home – whether that is an occasional or permanent arrangement – it can literally change your life. You just have to know how to do it.

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Empathy is a superpower

Today I found myself vulnerably reaching out to a professional for assistance for my son and felt that I was not understood or validated. It felt like crap. At first I was angry (and I had to struggle not to give this lady an earful). But then I got off the call, took a deep breath and stepped back.

I understood that is how some of my clients must feel when they think about dealing with a lawyer.

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How to hire a virtual assistant

You are up at midnight (again) sending emails. All the coffee in the world isn’t helping keep those tired and bloodshot eyes open. As your head smashes into your keyboard for the third time you think to yourself, “if only I had some help, I could get some sleep and devote more times to my family …….. but I can’t afford it”.

Sound familiar?

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Employers, keep control of flexibility arrangements

Employers, keep control of flexibility arrangements

By Emma Heuston, Founder & Principal Lawyer, The Remote Expert

Did you know that in Australia some employees have the legal right to request flexible working arrangements?  This isn’t a voluntary workplace policy some businesses choose to apply. It is the law for some categories of worker.

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